Having concerns, challenges or difficulties accessing services or meeting needs

It may seem too obvious, but call 311 to ask for help for yourself or a client navigating any essential service during the coronavirus crisis.

311 is positioned to assist with many evolving issues, including issues in all of the categories covered on this page. 311 may also be able to help with issues beyond city services, including consumer services, internet access, signing up for benefits, etc.

If call wait times are longer than usual and you have access to the internet and a device, consider texting 311-692 for help or visiting their online portal.